Our Values


World-class: Providing an amazing customer experience is something we’re extremely passionate about and what we think is paramount of our business ethics. We’ll make sure you enjoy every interaction with thedefibshop.com from the first time you pick up the phone to us, to when we email you with helpful tips to maintaining your device.

Integrity: It’s our high standards and personal touches which are at the core of what we do and what really sets us apart from our competitors. As an independent supplier of all things AED, we can be honest and impartial so you always know you’re getting the best advice around to benefit you and your needs.

Supportive: It’s our friendly and knowledgeable team who are behind the defibshop. This is why we do all we can to fully support them in both their personal and professional lives.

Excellence: Excellence runs through every aspect of thedefibshop, from the easy navigation of our website, to the helpful team on the other side of the phone. All of our employees have a strong work ethic and a real passion for their role and the goals of the brand – it is this which helps us to continue to be the most excellent distributor of defibrillators in the industry.